Co-financed by the European Union


NPC Information/Helpline is a confidential service for parents. The Information/Helpline officers listen, and give information and support to parents to help them make the best possible decisions for and with their children

If you have a query on any aspect of your child’s education please contact the Information / Helpline on Tel: 01-8874477 email:

The Information / Helpline is open from:

Monday to Friday from 10am to 4pm 

Information / Helpline Officers will be available to help you with any issue you may have. Issues we have dealt with in the past include:

  1. Setting up Parent Associations
  2. Supervision and Safety at school
  3. Bullying
  4. School transport
  5. Homework
  6. Insurance
  7. Uniforms
  8. School policies
  9. Complaints Procedure (See DES Complaints Procedure)
  10. Whole School evaluation

 The NPC Helpline is supported by UPC